Plans for practices
of every size

Because the number we publish in Poland would be the wrong number for you. Our Polish price list is gross, includes Polish VAT and is quoted in zloty. None of those three apply to a clinic buying from another country.

What does not change is the shape of the pricing, and that we will state plainly: one rate per active specialist per month, four tiers, and the rate per specialist falls as the team grows. Reception, manager and marketing accounts cost nothing, so a five-person practice with two doctors pays for two specialists, not five.

What we need in order to quote is the specialist count and the country. The country matters for tax treatment and for which national integrations exist, not for the software.

If you want the order of magnitude before a call, the Polish list price is published in full on the Polish version of this page. It is the floor, not the offer.

Included in every paid plan: the integrations, telehealth, the API and webhooks, support, training for the team and migration of your whole database from the system you use today. There is no separate charge for the API and no per-seat fee for reception.

Billed separately: SMS. Every message is paid to a telecoms operator, so folding it into the subscription would mean practices that send few messages subsidise the ones that send many. We would rather show that cost than average it away. A dedicated sender number for the clinic is a separate line too.

Email and push notifications are in the plan, so before buying an SMS bundle it is worth checking how many reminders you actually need to send as text.

Yes. The free plan covers one specialist, 90 visits a month and up to 120 patient records, with full patient records and online booking. It is a working plan, not a limited demo, and it needs no card and no fixed-term contract.

The two limits behave differently, which is worth knowing before you rely on them. The 90-visit limit resets on the first day of the month and works out at roughly four visits a day. The 120-record limit does not reset. The free plan also has no automatic e-invoicing and no reports.

Migration is free even if you start on the free plan. It is worth scheduling early: the export from your current vendor is usually the longest step of the move, and it is the step you do not control.

Currency, payment terms and the billing cycle are set in the quote. The subscription stays month-to-month, with no cancellation penalty, in every country.

ZenMed is sold by a company registered in Poland, so a business customer in another EU member state is invoiced without Polish VAT under the reverse charge and accounts for the tax at home, which needs a valid EU VAT number. Outside the EU the invoice carries no Polish VAT either, and local import or withholding rules are yours to handle. This describes how we invoice, not what you owe, so confirm the treatment with your own accountant.