Plans for practices
of every size

Net. Your invoice carries no Polish VAT. A business customer in another EU member state is invoiced under the reverse charge and accounts for the tax at home, which needs a valid EU VAT number. Outside the EU there is no Polish VAT on the invoice either. This describes how we invoice, not what you owe, so confirm the treatment with your own accountant.

What you see is the list price for your market, per active specialist per month, in the currency shown on this page. There are four tiers, and the rate per specialist falls as the team grows. Reception, manager and marketing accounts cost nothing, so a five-person practice with two doctors pays for two specialists, not five.

The country you operate in decides which national integrations exist and how the tax is settled. It does not change the software, and it does not change the figure on the card.

Included in every paid plan: the integrations, telehealth, the API and webhooks, support, training for the team and migration of your whole database from the system you use today. There is no separate charge for the API and no per-seat fee for reception.

Billed separately: SMS. Every message is paid to a telecom operator, so folding it into the subscription would mean practices that send few messages subsidize the ones that send many. We would rather show that cost than average it away. A dedicated sender number for the clinic is a separate line too.

Email and push notifications are in the plan, so before buying an SMS bundle it is worth checking how many reminders you actually need to send as text.

Yes. The free plan covers one specialist, 50 visits a month and up to 120 patient records, with full patient records and online booking. It is a working plan, not a limited demo, and it needs no card and no fixed-term contract.

The two limits behave differently, which is worth knowing before you rely on them. The 50-visit limit resets on the first day of the month and works out at roughly two visits per working day. The 120-record limit does not reset. The free plan also has no automatic e-invoicing and no reports.

Migration is free even if you start on the free plan. It is worth scheduling early: the export from your current vendor is usually the longest step of the move, and it is the step you do not control.

Monthly, in the currency on this page, with payment terms set in the contract. The subscription stays month-to-month, with no cancellation penalty, in every country. Annual billing takes 10 percent off and is the only thing that changes the figure.

ZenMed is sold by a company registered in Poland, so local import or withholding rules are yours to handle, and your accountant will know them better than we do. An EU VAT number is worth having ready before the first invoice.

SMS is the one line billed on top of the subscription, because every message is paid to a telecom operator. Everything else the plan lists, including migration and training, is inside the rate.