ZenMed Co-designed with doctors · Launching 2026
Rebuilt from the ground up, based on 57 hours of interviews with 21 doctors and practice owners.
Free account available at launch.
Modules for your specialty
5 medical specialties in pilot
Insurance billing
PZU, Medicover, LMG. No Excel
Pricing with no hidden fees
KSeF, integrations and support included in your plan
Less noise, more time for patients.
Each one answers a specific problem we heard in our 57 hours of interviews.
01 of 07
Everything a doctor needs during a visit, in one window. Templates for every specialty, e-prescriptions and e-referrals online.
02 of 07
The whole day on a single timeline. List of visits with statuses, the nearest visit with quick actions, and a day summary with revenue. Each doctor sees their own schedule.
03 of 07
Schedule for the whole practice in one view. Drag-and-drop appointments, waitlist, automatic detection of conflicts and time-off. Reception sees all practitioners at once.
04 of 07
Full patient history in one place: visits, documents, e-prescriptions, invoices, commissions. Insurer tagging and automatic invoicing in the right mode.
05 of 07
Global search that understands context. Patient, visit and document in one field, fuzzy match on PESEL ID, name, phone number or file name.
06 of 07
PZU, Medicover, LMG, Allianz, Compensa in one module. Patient tagging by payer, KSeF auto-invoicing per insurer, monthly reports ready on time.
07 of 07
Every month you see the real numbers of the practice: revenue, margin per doctor, no-show rate, commissions, income per insurer. Month-over-month charts, CSV and PDF export.
Each specialty has its own calculators, scales and templates. Turn on only what you use.
Module designed after conversations with gynecologists from 4 practices. Standard pregnancy and gynecology tools in the visit form.
Dental module with an FDI tooth chart and treatment plan. Designed with 3 dental practices.
Pediatric module with weight-based dosing calculators and growth percentile charts. No mental math.
Psychiatry module with standard diagnostic scales embedded in the visit form.
Cardiology module with risk scales and ECG, echo, Holter attachment handling.
Planned modules for further specialties. Selection based on market demand.
Private insurance plans are getting more popular. Settling those services should not take days. Replace your Excel sheets with automatic reports inside the system.
Reception saves 10-15 hours of work per month
Based on conversations with clinic managers settling 4 to 8 insurers per month.
Data migration, team training, parallel work for a week, final cutover to the new system. All on our side.
ZenMed ZenMed looks different for an owner, a doctor and reception. Each interface answers that role's specific questions.
As a pilot clinic, we have been testing ZenMed from day one. We have finally found a system that fits all our needs.
Less firefighting. The schedule with conflicts and time-off in one view, operational reports ready every month.
Gynecology templates and medical calculators at hand. Fewer clicks during the visit, less catch-up after hours.
I find a patient, visit and document in a single field, and SMS reminders go out by themselves. The day at reception is simply calmer.
Our clinic is growing and the system keeps pace. We do not waste time on manual processes and can focus on what matters.
Reviews from the team at Medicus Center, our pilot clinic.
Security and trust
We built ZenMed using the latest technology. Outdated competitor systems cannot keep up with the pace of change.
10 predefined roles (owner, manager, doctor, reception, nurse, accountant...). Each action in the patient record only sees what that role has access to.
Every read, edit, export and deletion of patient data is written to an immutable log with timestamp, user and IP address. Ready for a GDPR audit.
Daily backups, 30-day retention, geographic redundancy within Poland.
TLS 1.3 in transit, AES-256 for data at rest. Servers in Poland, with data processing agreements compliant with GDPR.
All consents (GDPR, marketing, research) are signed on a tablet and attached to the patient record with an evidence bundle (PNG signature + JSON strokes + SHA-256 + time metadata). The patient accesses their data via the patient portal, without contacting reception.
Login confirmed with a second factor (TOTP in an authenticator app like Google Authenticator or an SMS code). For Enterprise accounts: SSO via SAML, OIDC and Azure AD. 2FA enforced for administrative roles.
GDPR (Regulation 2016/679) compliant from day one. Preparing for NIS2 (cybersecurity directive, Polish transposition in progress - see cert.pl) and EHDS (European Health Data Space, Regulation 2025/327 - interoperability certification from January 2026). Regular penetration testing and external audits. Compliance with the Polish Act on the Health Information System (P1, e-prescription, eWUŚ).
Prices per practitioner per month, exclusive of VAT. All other team roles - reception, marketing, observers - are included at no extra cost.
Included in every paid plan:
SMS bundle (1,000)
Top up SMS for your practice. Billed separately per location.
Custom SMS number
Messages sent from your own dedicated number.
For large networks, hospitals and medical institutions with specific requirements.
Request a quoteShort, concrete answers. What you don't find here, ask us on the demo.
Migration from ZnanyLekarz Pro, ProAssist, MedFile, Medyc, mMedica, eGabinet or drEryk to ZenMed is free and is run by our team with daily status check-ins. We move the entire database: patients (PESEL ID, contact details), visits, documents (e-prescriptions, e-referrals, ultrasound scans), invoices, commissions, service codes and historical records (minimum 20 years per the EDM electronic medical records mandate). Average implementation time 5-15 business days: a 3-doctor clinic 8-12 days, a 16-doctor practice 12-18 days. For the first week you work in parallel in both systems (new visits in ZenMed, the old system as a backup) - zero interruption in patient care. Implementation, training and data import are included in every plan, including the Free plan. Reception: 1 day of training plus video recordings. Doctors: 1 day plus a 1-on-1 check-in after a week. For the first 3 months a dedicated account manager replies within an hour, then within 2-4h.
Yes. An average visit form in ZenMed takes 5-8 clicks from opening the patient to issuing an e-prescription through the P1 integration (the Polish national e-health platform). Visit form templates are tailored to specialty (gynecology, pediatrics, dentistry, psychiatry, cardiology), so the doctor is not filling out a generic form. Smart search finds a patient, visit and document in one field (fuzzy match on PESEL ID, name or phone number) - no switching tabs. For the first week we sit with the doctor during their shift. In Standard and above a dedicated account manager replies within an hour for the first 3 months.
Yes. ZenMed is configured to your specialty and practice type: visit form templates, history forms, reports, schedule views, staff roles (10 predefined RBAC roles: doctor, nurse, receptionist, manager, accounting, admin and 4 custom). Each of the 6 specialties (gynecology, pediatrics, dentistry, psychiatry, cardiology plus modules on the roadmap) has its own calculators, diagnostic scales (Apgar, BMI, eGFR, BSA) and templates aligned with PTG, PTKardio and PTP guidelines. We define the configuration together with your dedicated account manager during implementation (1-2 days). Configuration does not require a developer - the visual builder is operated by reception staff on training day one, changes during operation are instant. The system scales from a solo doctor (Free plan 0 PLN) to a network of clinics with multiple locations (Pro plan 99 PLN: 20+ practitioners, custom integrations, multi-location). Enterprise: on-premise server or private cloud, SLA 99.99%, SSO via SAML/OIDC/Azure AD.
No. The ZenMed pricing is fully transparent: Free 0 PLN, Start 39, Standard 69, Pro 99 PLN per practitioner per month, exclusive of VAT (annual contract; monthly billing is 10 PLN higher per tier). Integrations, e-prescriptions via P1, eWUŚ (insurance eligibility verification), KSeF (Polish national e-invoicing system, mandatory from 2026), and support are all included in the subscription. SMS is a separate add-on per practice (99 PLN per 1,000 SMS or 120 PLN/month for a dedicated clinic number) - you only pay for what you use, no hidden allowances or overage fees. The monthly invoice is the chosen plan multiplied by the number of active practitioners, plus any SMS add-on. No riders, no add-ons for KSeF, telehealth or API. Competitors (Medyc, ProAssist, ZnanyLekarz Pro) often hide higher tiers and charge for modules separately. ZenMed is month-to-month, no cancellation penalties. First 3 months free for every new customer on Start, Standard and Pro plans.
Yes. The online booking widget is included in every paid plan (from Start 39 PLN/practitioner/month). You embed it on the practice website via iframe (one line of code), set up available services, practitioners, business days and time slots. The patient books a visit 24/7 and gets automatic SMS reminders (3,000 SMS in Start, 10,000 in Standard 69 PLN, unlimited in Pro). Optionally you can add online payment up front (Stripe, PayU, Przelewy24 or classic bank transfer). The widget is mobile-first and supports telehealth (built-in GDPR-compliant video channel) and recurring visits. The patient portal lets the patient see their own history, documents (e-prescriptions, e-referrals, ultrasound, lab results), invoices and manage future visits without contacting reception. Pilot statistics: 65-75% of patients book online after the widget is in place, reception saves 10-15 hours per week.
Yes. ZenMed automatically sends an SMS with a link to your Google Business Profile after the visit (configurable delay: 2-24 hours). The workflow is compliant with Google Business Profile policy - we ask for a review, we do not enforce a positive one, we do not filter out negative ones. These SMS count toward your plan allowance (3,000 in Start, 10,000 in Standard, unlimited in Pro). You can configure different SMS content per specialty or doctor, and exclude recurring patients (chronic disease prescriptions). The system does not promise any specific increase in search ranking or patient count, but it gives you a process that increases the chance of visibility in Google Maps and local search. In practice, pilot clinics see growth from 18 to 60+ reviews within 3 months. The feature is available from Start 39 PLN, for every specialty in our portfolio (gynecology, pediatrics, dentistry, psychiatry, cardiology).
ZenMed support is run by a Polish team based in Warsaw (ZenMed App Sp. z o.o., KRS 0001239438), available during practice working hours (8:00-20:00 on business days, 9:00-15:00 on Saturdays). Contact via in-app chat, email (kontakt@zenmed.pl) and phone. First-line technical help usually the same day, average first-response time in the pilot: 47 minutes. In Standard 69 PLN and above every clinic gets a dedicated account manager - one person who knows your practice and replies within an hour for the first 3 months, then within 2-4h. In Pro 99 PLN, priority support SLA with guaranteed response time (4h during business hours). Enterprise: a dedicated account manager for your organization, SLA 99.99% with contractual penalties, option of a written SLA and dedicated Slack/Teams channel. All support channels come at no extra cost - they are included in the plan, including Free.
ZenMed stands out from ZnanyLekarz Pro, ProAssist, MedFile, Medyc, mMedica, eGabinet and drEryk in five concrete ways: (1) Specialty modules - 5 dedicated modules (gynecology, pediatrics, dentistry, psychiatry, cardiology) with their own calculators (Apgar, BMI, eGFR, BSA, WHO scale) and protocols, while competitors treat every doctor the same. (2) Global search - patient, visit and document in one search field (fuzzy match on PESEL ID, phone, email); competitors have separate searches in each module. (3) Insurer tagging (PZU, Medicover, LMG, Allianz, Compensa, Lux Med) with KSeF auto-invoicing per payer - competitors either do not tag payers, or do it manually in Excel. (4) Pricing visible on the website with no add-ons for SMS, telehealth, KSeF or API; competitors like ProAssist do not publish prices publicly. (5) First 3 months free for every new customer. None of the competitors on the Polish market has all five at the same time.
ZenMed is for private practices (solo doctor - Free plan at 0 PLN, up to 200 visits/month), small practices with 1-3 practitioners (Start 39 PLN with full KSeF and online booking widget), mid-size clinics with 5-16 practitioners (Standard 69 PLN - most popular, includes a dedicated account manager and all specialty modules), and multi-specialty networks with 20+ practitioners and multi-location needs (Pro 99 PLN with custom integrations and priority SLA). Enterprise: for large networks, hospitals and medical institutions with specific requirements (on-premise server, SSO via SAML/OIDC/Azure AD, SLA 99.99%, dedicated account manager). We work with aesthetic medicine, physiotherapy, dentistry, psychiatry, gynecology, pediatrics, cardiology, dermatology, orthopedics and other specialties. The pilot at Medicus Center clinic (launch 2026) shows effectiveness in a production environment. ZenMed is not for NFZ public hospitals running mMedica - it is for the private market with insurance billing and KSeF e-invoicing.
We will walk through the key features, answer your team's questions and capture your requirements, goals and problems to solve.
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