Management software for clinics, medical centers and single doctors, rebuilt from the ground up after interviews with doctors and practice owners.
Modules for your specialty
Insurance billing
Reviews that work for you
01 of 07
Everything a doctor needs during a visit, in one window.
02 of 07
The whole day on a single timeline. Each doctor sees their own schedule.
03 of 07
Appointment calendar for the whole practice in one view.
04 of 07
Full patient history in one place: visits, documents, e-prescriptions, invoices, commissions.
05 of 07
Global search that understands context.
06 of 07
Every insurer you work with in one module.
07 of 07
Every month you see the real numbers of the practice, without manual spreadsheets.
Module designed after conversations with gynecologists from 4 practices. Standard pregnancy and gynecology tools in the visit form.
Dental module with an FDI tooth chart and treatment plan. Designed with 3 dental practices.
Pediatric module with weight-based dosing calculators and growth percentile charts. No mental math.
Psychiatry module with standard diagnostic scales embedded in the visit form.
Cardiology module with risk scales and ECG, echo, Holter attachment handling.
The core (scheduling, booking, billing, reviews) already works in any practice, including treatment rooms. Further specialty modules are built based on demand.
No more settling insurers by hand in a spreadsheet.
Reception saves 10-15 hours of work per month
Data migration, team training, parallel work for a week, final cutover to the new system. All on our side.
As a pilot clinic, we have been testing ZenMed from day one. We have finally found a system that fits all our needs.
Less firefighting. The schedule with conflicts and time-off in one view, operational reports ready every month.
Gynecology templates and medical calculators at hand. Fewer clicks during the visit, less catch-up after hours.
I find a patient, visit and document in a single field, and SMS reminders go out by themselves. The day at reception is simply calmer.
Our clinic is growing and the system keeps pace. We do not waste time on manual processes and can focus on what matters.
Security and trust
Patient records need particular care. Below we describe where the data is stored, who can access it and which compliance documents you receive.
Most practice systems split one application into subdomains, so every practice sits in the same tables and only the code keeps them apart. Here the database keeps them apart: every table holding patient data carries its own access policy, and the role the application runs under has no permission to bypass it.
Even a bug in the code will not show you another practice data, because the query simply will not return it.
Every read, edit and export of patient data is written down with the time, the user and the IP address. Merely opening a record leaves a trace too.
The application has no permission to change or delete those entries, and consecutive rows are bound by a SHA-256 hash chain, so removing one leaves a visible gap. You browse the log yourself, filtered by staff member, patient and date, without asking us for an extract.
10 ready-made roles with separated access:
Login can be secured with a second factor, mandatory for every account that reaches patient data, and access can be narrowed to the practice network. Enterprise plans support SSO via SAML, OIDC and Azure AD.
The database, files and backups are located in Poland, and medical data does not leave the European Union. TLS 1.3 in transit, AES-256 for data at rest.
We name the one non-EU party before you ask: Cloudflare sits in front of the application and filters traffic, but stores no data. Any change to the sub-processor list is announced 30 days ahead and you may object to it.
Daily backups, stored in two locations within Poland. Data is restored to a chosen day in the past, not just to last night.
You do not run the backups yourself and they do not depend on somebody at the practice remembering them.
The Article 30 processing register is usually written once in a word processor and starts ageing with the first system update. Here it is generated from the database itself: a field marked as personal or medical data lands in the register automatically.
A new feature therefore cannot appear in the system and disappear from the documentation you show at an inspection.
After termination you get an export of all your data in JSON and CSV within 30 days, and once you confirm receipt we erase it within the following 60.
The data processing agreement is signed at onboarding, and you receive the data protection impact assessment (DPIA).
Included in every paid plan:
SMS bundle (1,000)
Top up SMS for your practice. Billed separately per location.
Rates are quoted per specialist per month, in your currency, once we know the size of the team and the country you operate in. Every paid plan includes migration and training.
For large networks, hospitals and medical institutions with specific requirements.
Request a quoteYes, with one distinction worth making before you sign anything.
The core is country-neutral: the appointment calendar, patient records, roles with an immutable audit log, online booking, reminders, operational reports and the API behave the same wherever the practice is. That part we switch on in days.
Three things depend on the country: electronic prescribing, insurance eligibility checks and the mandated e-invoicing format. Each one is an integration with a national service. All three are live in Poland, and connecting the equivalent in your region is onboarding work rather than product work. We will tell you which of the three exists where you operate before you commit to anything.
Patient data is stored in the European Union and does not leave it, which for a practice bound by GDPR is usually the shortest part of the conversation. We quote in your currency.
Yes, on the Enterprise plan: a dedicated server, either on-premise or in a private cloud you control. It is the same codebase as the shared service, deployed separately, so you are not running a fork that drifts away from the product.
What comes with that plan and matters to a security review: an SLA of 99.99% with contractual penalties, single sign-on, a custom product development track for changes specific to your deployment, and a dedicated account manager rather than a shared queue.
On the shared service the database, the files and the backups sit in the European Union and do not leave it, which for most clinics settles the question without a separate deployment.
Which of the two fits is a cost conversation as much as a technical one, and we would rather have it before a pilot than after.
Migration from your current system to ZenMed is free and is run by our team, with daily status check-ins. We have moved data out of booking portals, desktop practice software, in-house tools and spreadsheets.
What we move:
How long it takes: 5-15 business days on average. A 3-doctor clinic 8-12 days, a 16-doctor practice 12-18 days.
For the first week you work in parallel in both systems: new visits in ZenMed, the old system as a backup. Zero interruption in patient care.
Training (included in every paid plan, together with implementation and data import):
For the first 3 months a dedicated account manager replies within an hour, then within 2-4 hours.
One rate per active specialist per month, plus optional SMS packs. There are four tiers, and the rate per specialist falls as the team grows.
We quote in your currency once we know two things: how many specialists will use the account, and which country you operate in. The country matters because taxes and the national integrations differ, not because the software does.
Included in every paid plan: integrations, telehealth, API, support, team training and migration from your current system. No riders and no separate charge for the API.
Quoted separately: SMS, billed per practice. You only pay for it if you use it.
ZenMed is month-to-month, with no cancellation penalties.
Yes. The online booking widget is in every plan, including the free one.
How it works: you embed it on the practice website via iframe (one line of code), then set up available services, specialists, business days and time slots. The patient books a visit 24/7 and gets automatic SMS reminders (SMS is a separate add-on per practice, quoted with your plan).
What else the widget does:
From the pilot: 65-75% of patients book online after the widget is in place, and reception saves 10-15 hours per week.
ZenMed stands out from the practice systems clinics run today in four concrete ways:
No vendor in this market has all four at the same time.
From a single doctor to a multi-specialty network. The bigger the team, the lower the rate per specialist.
We work with aesthetic medicine, physiotherapy, dentistry, psychiatry, gynecology, pediatrics, cardiology, dermatology, orthopedics and other specialties. The pilot at Medicus Center clinic shows effectiveness in a production environment.
ZenMed is not built for public hospitals on legacy state systems. It is for the private market, with insurance billing and automatic e-invoicing.
The full base answers implementation, pricing, data security and daily work. You can also ask your own question during a short online demo.
We will show the system on examples from your specialty and answer your team's questions.
Prefer email? Write to [email protected] Or call us at +48 502 565 106
We have received your request. We will reach out to arrange the demo or open your account.
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